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Explore 0ziva Terms Before You Start

These Terms & Conditions set out the rules that govern your account, wallet, and use of every section of 0ziva — from the slot lobby to live tables.

Account Eligibility RulesWallet & Withdrawal TermsJurisdiction-Dependent AccessDispute Resolution ProcessAmendments & Notice Period

Explore the Lobby Read FAQ

Browse the Full Scope of Our Terms

0ziva Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply to every account registered on 0ziva and cover how your account is created, how funds move through your wallet via UPI, Paytm, or PhonePe, and how disputes are handled. Access to certain features depends on local law and is available only

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where local law permits. By continuing to use your account, you confirm you have read and accepted all conditions stated here. We may update these terms periodically; changes take effect from the date we publish them on this page, and continued account use after that date
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constitutes acceptance. Your payment method — UPI, Paytm, or PhonePe — does not affect which terms govern your account; the same conditions apply across all supported payment rails.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us on Terms & Conditions Queries

If any clause in these Terms & Conditions is unclear, or if you believe a condition has been applied incorrectly to your account, our support team is available to clarify. You can reach us through the channels below, and we aim to respond to terms-related queries within 24 hours on business days.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a terms query directly. Our agents can walk you through specific clauses and explain how they apply to your account situation.

Email Support

Send a detailed description of your terms concern to our support address. Include your account ID and the clause number in question so our team can respond with a precise, clause-specific answer.

Help Centre

The Help Centre on 0ziva contains a dedicated Terms & Conditions section where common clause questions are answered. Check there first — many queries about wallet rules and account conditions are already addressed.

HOW WE HANDLE COMPLIANCE

Switch to a Secure, Transparent Account

We designed these Terms & Conditions to be readable and enforceable, not buried in legal jargon.

Data Handling

Account data you submit during registration is stored on secured servers and used only for account operation and verification. We do not sell your personal data to third parties, and access is restricted to authorised personnel only.

Cookie Policy

We use cookies to keep your session active and to remember your lobby preferences between visits. You can manage cookie settings through your browser; disabling them may affect how certain account features load.

Account Security

Your account is protected by password hashing and session token validation. If we detect unusual login behaviour, your session is paused and you are prompted to re-verify your identity before access is restored.

Data Retention

We retain account records for the period required by applicable law in your jurisdiction. After that period, data is deleted or anonymised. You may request a copy of your stored data at any time by contacting support.

Contact for Changes

To request a correction to your account details — name, contact number, or linked payment method — email our support team with your account ID and proof of the correct information. Changes are processed within three business days.

Jurisdiction Compliance

Access to 0ziva features is subject to local law in your region. Where local law does not permit certain activities, those features are restricted at account level. It is your responsibility to check that your use complies with applicable rules.

Open Questions About Our Terms & Conditions

The questions below address what we hear most often about how these Terms & Conditions apply to accounts in India. If your question is not answered here, use the Live Chat or email channels listed above to get a clause-specific response.

These Terms & Conditions apply to every person who registers an account on 0ziva. By completing registration, you confirm you have read and agreed to all clauses. Access remains subject to local law in your jurisdiction.

We publish all updates to these Terms & Conditions on this page with an effective date. Continuing to use your account after that date means you accept the revised terms. We aim to give at least seven days' notice for material changes.

If you believe a clause has been applied incorrectly to your account, contact our support team via Live Chat or email. Disputes are first handled through internal review; unresolved matters follow the escalation process detailed in the resolution clause.

Yes. All wallet activity — whether processed via UPI, Paytm, or PhonePe — is governed by the payment schedule section of these Terms. The same conditions apply regardless of which payment method your account uses.

Email our support team with your account ID and a clear request for your stored data. We aim to provide a complete data summary within seven business days, in line with the data retention clause of these Terms & Conditions.

Accounts may be suspended if a breach of these Terms is detected — including providing false registration details, attempting to misuse the wallet, or accessing features in a jurisdiction where local law does not permit it. The enforcement section details the process.

The governing law clause in these Terms specifies the applicable jurisdiction. Access to 0ziva and use of your account must comply with local law in your region; where local law restricts certain activities, those restrictions take precedence.

Explore 0ziva Terms Before You Start

Reach Us on Terms & Conditions Queries

Live Chat

Email Support

Help Centre

Switch to a Secure, Transparent Account

Data Handling

Cookie Policy

Account Security

Data Retention

Contact for Changes

Jurisdiction Compliance

Open Questions About Our Terms & Conditions

01 Who do these Terms & Conditions apply to?

02 Can 0ziva change these Terms & Conditions without notice?

03 What happens if I disagree with a clause in the Terms?

04 Do the Terms & Conditions cover UPI, Paytm, and PhonePe transactions?

05 How do I request a copy of my account data?

06 Under what circumstances can my account be suspended?

07 Are these Terms & Conditions governed by Indian law?

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